FAQ
Quick fixes for the most common problems.
I got logged out of a tool / it asks me to sign in
Close that tab and press Access again from the tool page – it loads a fresh session. If it still asks for login, try Access 2. Still stuck? Press Report issue on the tool page and we will refresh it.
The extension is not working – how do I reinstall v1.2.0?
- Open
chrome://extensionsand Remove the old GroupBuyAITool extension. - Download the latest zip from Download Extension in the menu and unzip it.
- Turn on Developer mode (top right), click Load unpacked and select the unzipped folder.
- Pin it, reload the portal and press Check my extension on any tool page.
What is the difference between Access 1 and Access 2?
They are two separate premium accounts for the same tool. Use Access 1 first; if it is busy, hits a limit or is reported down, use Access 2. The tool page highlights the one we recommend right now.
How long does payment approval take?
Most UPI payments are approved within a few hours (usually much faster during the day). You get an email the moment it is approved, and you can track it under My Orders.
My plan is expiring – how do I renew?
Open the Dashboard and press Renew in the My Plan card. It opens a UPI payment for the same plan and duration. Renewing early adds the time on top of your current expiry, so you never lose days.
How do I report a tool that is not working?
Open the tool page and press Report issue under Access 1 or Access 2. Pick what is wrong and send. You will see "Issue reported, we're fixing it" and the tool shows up on the Tool Status page. We post in Updates as soon as it is back.